RETURNS & EXCHANGES
To Initiate a Return / Exchange
We have a 14-day return/exchange policy, which means you have 14 days from the day you receive your order to request a return/exchange. Your item must be in the same condition that you received it, unworn or unused.
​
To start a return, contact us at kendallellis400@gmail.com with your order number, the item you wish to return, and the reason for your return request. Items sent back to us without first requesting a return will not be accepted. You will be refunded within 15 days of receipt of your return, subject to third party payment processor refund posting policies.
​
To start an exchange, contact us at kendallellis400@gmail.com with your order number, the item you wish to exchange, and the item you would like as a replacement. Items sent back to us without first requesting an exchange will not be accepted. Your replacement item will be shipped out within 5 days of receipt of your exchange item.
​
We do not issue return or exchange labels; customers are responsible for return shipping costs.